Great North House Refurbishment – Newcastle University

Project Overview

We were appointed to refurbish Great North House, a live operational building used for university administration, teaching support and research offices. The project formed part of Newcastle University’s decarbonisation and energy efficiency programme, improving building performance and sustainability. A key focus was replacing the roof coverings and installing new photovoltaic solar panels, alongside upgrades to the external envelope and M&E infrastructure. The building remained partially occupied throughout the works, requiring careful phasing to maintain staff access, operational continuity and safety compliance.

 

Scope of Works

The project included full removal and renewal of roof coverings, parapet flashings and copings. Structural steelwork modifications formed a new roof access hatch and closed redundant openings. Asbestos removal works were carried out. A solar PV array and lightning protection system were installed with upgraded insulation for thermal efficiency. A new single-storey plant room was built to house an air-source heat pump, including all associated M&E and drainage works. External works included replacement windows, curtain walling, façade repairs and redecoration. Full internal refurbishment covered ceilings, lighting, mechanical systems and finishes.

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Challenges and solutions

The building remained partially occupied. Detailed phasing, segregation and access control plans ensured safe separation of construction zones. Daily coordination with the Estates team managed deliveries, crane operations and scaffolding use without disrupting occupants.

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Roofing works were complex due to the city-centre location and restricted access. A bespoke scaffold and hoist system safely lifted materials while maintaining fire escape routes and vehicle access. Weather windows were planned to maintain watertight integrity.

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Sustainability and decarbonisation goals required integrating the new roof and PV system with upgraded M&E and the air-source heat pump, improving energy performance and reducing operational costs.

 

End result

The project was completed on time and within budget, meeting all performance and safety targets. The refurbished roof and renewable energy systems provide a long-term sustainable asset, supporting Newcastle University’s Net Zero Carbon objectives. The Estates team praised proactive communication, excellent site management and the quality of works in a challenging, partially occupied environment.